VoIP North Wales

As it says on the tin “Unlimited calls to mobiles & landlines are included” Note all premium rate numbers are excluded.

As all calls to mobiles, landlines and unlimited support is included, the monthly fee is fixed for the period of the contract

Records all calls received and made and can be kept for 1,2,5+ years. Calls are stored as an mp3 file with the phone number, date & time stamp also noting if it was incoming or outgoing that can be emailed to a client / supplier in support of a discussion.

Auto starts and stops at your predetermined opening & closing times. This can be reviewed while away from the office during bank holidays etc.
An Email notification of a call left on the answerphone is sent to a nominated staff member.

Auto Re-direct to a mobile or home phone that can be treated as an extension if required.
Auto Re-direct to another branch

If an extension isn’t answered after say 6 seconds it moves to another phone in the Office or redirected to another location.

While primarily used for music this can also be configured for marketing purposes or announcements

A user can take their desk phone home and plug it into their router. All office-based functionality will be available irrespective of location.

Allows you to invite users to select a number for a specific dept. eg “Press 1 for sales”, “2 for accounts” etc. or if using say an 0800 number for your organisation across multiple locations you could offer “Press 1 for Chester” “2 for Bangor” etc.

Allows calls away from the office to be made to appear at the call receivers end as if from the office as it displays the office not the mobile number.
Allows your mobile to be given a telephone extension number in the same way as the office phones are.