Business VoIP Phone Systems
in North Wales

Looking to lower your telephony costs
and improve your business communications?

VoIP Cloud Telephone Features & Benefits

CATalyst Systems supplies, installs and supports business VoIP phone systems throughout North Wales, the Wirral and Cheshire. Our cloud-based telephone systems provide flexible, reliable business communications with fixed monthly costs, number porting, call recording, mobile apps and ongoing local support. Whether you need a simple system for a small business or a multi-site solution, we’ll design and manage the system for you.



Unlimited Calls To Landlines & Mobiles

Unlimited calls to standard UK landlines and mobiles are included in your monthly package, helping you keep your business telephone costs predictable. Premium-rate and other chargeable numbers are excluded.



Fixed Monthly Fee

One simple fixed monthly cost makes budgeting easier, with your core VoIP services included and no unexpected telephone system charges.



Call Recording

Records all calls received and made and can be kept for 1,2,5+ years. Calls are stored as an mp3 file with the phone number, date & time stamp also noting if it was incoming or outgoing that can be emailed to a client / supplier in support of a discussion.



Answerphone

Auto starts and stops at your predetermined opening & closing times. This can be reviewed while away from the office during bank holidays etc.
An Email notification of a call left on the answerphone is sent to a nominated staff member.



Call Redirection

Auto Re-direct to a mobile or home phone that can be treated as an extension if required.
Auto Re-direct to another branch



Round Robin Calling

If an extension isn’t answered after say 6 seconds it moves to another phone in the Office or redirected to another location.



Music On Hold

While primarily used for music this can also be configured for marketing purposes or announcements



Work From Home

A user can take their desk phone home and plug it into their router. All office-based functionality will be available irrespective of location.



Auto Attendant

Allows you to invite users to select a number for a specific dept. eg “Press 1 for sales”, “2 for accounts” etc. or if using say an 0800 number for your organisation across multiple locations you could offer “Press 1 for Chester” “2 for Bangor” etc.



Mobile Phone App

Allows calls away from the office to be made to appear at the call receivers end as if from the office as it displays the office not the mobile number.
Allows your mobile to be given a telephone extension number in the same way as the office phones are.



Calling Queuing

Allows a caller to be notified they are in a queue. e.g. “You are no. 2 in the queue”



Hot Desking

The ability to issue a pin number to a user allowing them to use any phone on the network with their personal extension number and settings



Conference Calls

Create your own conference calls locally or across multiple locations.



Fax to Email

The system receives incoming faxes then e-mails the contents of the fax to nominated users.



Full Integration with 3rd party apps

Integrates with the Microsoft Office suite, Facebook messenger, WhatsApp etc.



Web Based Management Console

While we would manage the system for you, you would also have the opportunity to make changes or tweaks on a simple web-based management console.



Emergency VoIP Redirection

Should your broadband line fail for any reason we can quickly redirect (within 5 mins) all calls to a single mobile in your office through our control panel until your broadband has been restored.



Single Cloud PBX for Multiple Locations

In the past if you had multiple branches you needed a PBX per branch. With VoIP you only need 1 PBX for all branches anywhere in the world



No Additional Cabling Requirements

As VoIP telephones use your exiting computer network topology and become part of your existing network there is rarely a need for additional cabling.



Contract Lengths To Suit You

2,3,4 & 5 year contracts to suit your needs.



VoIP Contract T&Cs

Please follow this link:-

View T&Cs for VoIP Contracts with CATalyst

For any queries, please contact us on 01745 816611

Core VoIP Components

Fanvil X4U-V2 VoIP Phone

System Design

Whether for 2 or 200+ users we can design a simple yet structured VoIP system for your needs.

Free of Charge​

Yealink cordless phone and base unit

System Installation

This includes delivery, installation & configuration + step-by-step usage notes for your new VoIP System.

Free of Charge​

System Management

Is included in our VoIP services to you. We monitor your phone systems daily to ensure everything is running smoothly.

Included as part of your monthly costs
​

Reasons To Choose Us

  • Fast Response Times

  • One Point Of Contact For Any Technical Issues

  • Remote Assistance and Monitoring

VoIP North Wales Logo

Business VoIP Phone Systems Across North Wales, the Wirral & Cheshire

VoIP North Wales is the specialist business telephony service from CATalyst Systems. Based in Denbigh, we supply, install and support business VoIP phone systems throughout North Wales, including Denbighshire, Conwy, Flintshire, Wrexham, Gwynedd and Anglesey, as well as Chester, the Wirral and Cheshire. CATalyst Systems has been supporting businesses across the region since 2000.

Business VoIP phone system from CATalyst Systems

Enquire About Our Services

Fill out this form and we’ll be in touch to discuss all your option

Or call us directly from 9am to 5:30pm on:-

01745 816611 or 01244 906223